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Refund policy

Inspection Upon Delivery

Shoppers have the right to inspect the goods at the time of delivery, in the presence of the courier. We highly encourage all customers to carefully check the condition, quantity, and correctness of the products before signing for acceptance.

Acceptance of Goods

Once the delivery has been accepted from the courier and the order is signed/confirmed by the customer, the products are considered delivered in good condition.

No Returns After Acceptance

After the goods have been accepted from the courier, returns or refunds are not possible. This policy exists to ensure transparency, prevent misuse, and maintain product quality standards.

Damaged or Incorrect Items

If any item appears damaged, defective, or incorrect during the inspection at delivery:

  • The customer must refuse the package immediately.

  • The courier will return it to us for verification.

  • A replacement or refund will be issued depending on the situation.

Customer Support

For any questions or concerns regarding your order, please contact our support team:
Email: info@1-amd.com